Terms of Service

EveryDay Fix LLC – Terms of Service

By booking an appointment or using our services, you agree to the following terms. These terms ensure clear expectations, protect both parties, and help us deliver reliable, professional service.

Service Fees

  • Standard service fee: $65
  • Water / liquid damage service fee: $80 (all devices)
  • Weekend service minimum: $115

The $80 water damage fee applies to any device with liquid or water exposure, regardless of device type.

Service fees cover travel, time, and testing.

Service fees are non-refundable once service begins.

If you approve a repair, service fees may be applied toward the final cost when appropriate.

Repair Approval

  • We never begin a repair without your explicit approval and a confirmed price.
  • You will receive a clear explanation of the issue, the parts required, and the total cost before any work starts.

Cancellation Policy

  • Appointments may be canceled or rescheduled with reasonable notice.
  • No-shows or repeated cancellations may result in refusal of service.
  • If parts were ordered for your repair, cancellation may require reimbursement of part costs.

Payment Terms

  • Payment is due at the completion of service.
  • We accept standard payment methods (cash, card, or approved digital payments).
  • No refunds are issued for diagnostics or successful repairs.
  • If a repair is declined after diagnosis, the service fee still applies.

Service Limitations

We do not guarantee:

  • Repair success
  • Repair time
  • Part availability
  • Data retention
  • Compatibility with aftermarket parts
  • Continued device performance after repair

Some devices cannot be repaired due to severity of damage, unavailable parts, or board-level failure.

Customer Responsibilities

Customers are responsible for:

  • Backing up data before service
  • Providing accurate device information
  • Being present at the appointment
  • Providing a safe working environment
  • Disclosing prior repairs or known issues
  • Removing passcodes when requested for testing

Failure to provide access or accurate information may delay or prevent repair.

Right to Refuse Service

We may refuse service for:

  • Unsafe environments
  • Abusive or threatening behavior
  • Devices with severe structural damage
  • Devices containing illegal content
  • Devices that pose a safety risk (fire hazard, swollen battery, etc.)

Parts & Availability

  • Repairs are completed based on parts availability.
  • If parts are in stock, same-day repair may be possible.
  • Standard shipping (2–5 business days) is free.
  • Expedited shipping may be quoted upon request.
  • Part quality may include OEM-pull, refurbished OEM, or premium aftermarket depending on availability.

Warranty

  • Our warranty covers part defects only for 30 days.
  • Physical damage voids the warranty.

Warranty does not cover:

  • Drops, cracks, bends, impacts
  • Liquid exposure
  • Board-level issues
  • Software problems
  • Damage caused by customer or third party
  • Issues unrelated to the repair

Full warranty details are available on our Parts & Warranty page.

View Parts & Warranty →

Liability Waiver

  • High-risk repairs may require signing our full Liability Waiver.

The waiver explains risks related to:

  • Pre-existing damage
  • Liquid exposure
  • Heat-based repairs
  • Adhesive removal
  • Ribbon cable strain
  • Board-level instability

The full waiver is available as a downloadable PDF.

View Liability Waiver →

Privacy Policy

  • Your information is used only for communication and service purposes.
  • We do not sell or share your data.

Full details are available on our Privacy Policy page.

View Privacy Policy →

Agreement to Terms

By booking an appointment, submitting a repair request, or using our services, you acknowledge that you have read and agree to these Terms of Service, the Liability Waiver, the Warranty Policy, and the Privacy Policy.

EveryDay Fix LLC — Pineville, Alexandria, and surrounding areas. Questions? Contact us at [email protected] or 318-753-2024.